
Fiddy E
I actually really loved this game except for how it handles the ads. I don't mind the ads since it's the only way to sustain games like this, and I would not be complaining about it if not for the fact that when you are either shown an ad or choose to watch an ad for a reward, it doesn't let you leave the ad, even once it's fully complete, unless you go to the Google play store and then the game restarts when you go back. because of this you don't get credit for the ads, and the game just loops.
3 people found this review helpful
Hello, this is the support team.
Thank you for your valuable Feedback.
We will review the points you have mentioned and continue to improve the game to provide a more enjoyable and satisfying experience.
📩
[email protected]
FiddlingFern
cute game but i don't receive items purchased too often (this has happened with another of their games previously) I buy items to finish a level, and receive rewards on an app, nd they never deliver. they are also on a special price/one time purchase so a refund isn't fair. I wish this didn't happen as overall these are my favorite relaxing games. they're cute and, until this happens, fun. Please provide the items I paid for in app so I can update this review positively!
Hello, this is the Support Team.
We apologize for the inconvenience.
If you could please capture a screenshot of your receipt beginning with 'GPA' and attach it, we will verify and process your request.
Please feel free to contact us if you have any additional questions.
📩
[email protected]
Trinity Dix-Patterson
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**Edit: Still no response from the company about the missing purchase that I made. At this point, you might as well play a different merge game because this company doesn't do jack for its customers who lost money on a product never received. *ORIGINAL: Cute game, but I made a purchase and got nothing. It was a big diamond pack (900 gems, 100 energy), and i do have proof showing that I did pay for it. The game, though, isn't reflecting that and I did email them... still waiting on a response.
2 people found this review helpful
Hello, this is the Support Team.
I'm so sorry for the inconvenience.
We’ve confirmed your GPA receipt and your refund has been successfully processed.
Please allow 3–5 business days for it to appear in your account, depending on your bank.
Thank you for your patience.
If you have any questions, feel free to contact us.